Since 1955, Every employee of BMWC Constructors, Inc. is committed to exceeding the needs of our customers through obtaining total customer satisfaction. We provide a value-oriented construction business, and all employees are dedicated service providers. We recognize our project teams as the “front line” in customer support responsibility and we have structured the organization to provide effective support of their efforts.
Our strategic paths to customer satisfaction are through the dedication of our employees, the implementation of sustainable processes in all areas and the thorough training of our employees in all aspects of quality and customer service.
We are committed to the consistent operation of all processes and their continuous improvement.
To accomplish these goals, we have designated a Corporate Manager of Continuous Improvement and Training who is responsible for the education of our employees in the concepts and practices of Continuous Quality Improvement (CQI) and the oversight of our Quality Action Teams (QAT).
Using programs developed internally, or those available in the marketplace, we train our employees in the philosophies and methods of CQI and TEAMWORK.
Through the work of our QAT, our processes are benchmarked, improved and made available to all project teams. Some recent innovations resulting from our QAT teams have been the improvements of construction effectiveness through Lean Construction, the use of our internally developed Production Tracking System, and our Behavior performance.
Our mission is to be the premier provider of general industrial construction services to America's industries.
|Safety||We dedicate ourselves to Zero Injury Performance|
|Customers||We commit to “Customers For Life”|
|Integrity||We earn the respect & trust of our customers and associates by our actions|
|Leadership||We create our future through continuous improvement and innovation|
|People||We commit to growth, development and empowerment of our people|
|Profitability||We provide economic value for our customers and employees|